Shipping and returns

Every deck is packed by me and shipped from Spain.

Last updated: [date of going live]

Shipping costs and times

You receive an email when your deck leaves. Outside the EU, your country may charge import costs or customs fees, which are paid by you.

Write to me before your deck leaves and I refund you in full.

If you live in the EU, you have 14 days after receiving your deck to return it, without needing to give a reason.

Let me know by email within those 14 days.
Send the deck back within 14 days after that, unused and in its magnetic box.
The cost of sending it back is yours.
Once the deck is back with me, I refund the price of the deck and the original shipping within 14 days, to the same payment method.

That should not happen, but if it does: send me a photo by email and I send you a new deck, at no cost.

Questions about any of this? Write to me at anke@the13thtemple.com